An attempt to publish a PowerPoint file to ToolBook fails with the following error in the log file:
General failure (fallthrough):
Error HRESULT E_FAIL has been returned from a call to a COM component
A known reason for encountering this problem is the existence of a image that is too small to be seen on a slide within the PowerPoint file.
Steps for fixing the problem:
- Isolate the slide that causes the problem
When you publish the PPT file to ToolBook, look at the Publishing progress bar to see the slide number being processed when the error occurs.
- Find the picture that causes the error on the slide
Since the picture is likely too small to be seen, in order to find it you need to examine each object in the Selection Pane (which lists all the objects on the slide). To open the Selection Pane in PowerPoint 2007, click Home and Select, then choose the Selection Pane.
- Enlarge or delete the picture
KEYWORDS: 22592 P3099
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