Resuming a DHTML course from Docent LMS appears to launch a fresh attempt

SCORM/AICC ›› Docent ››

PROBLEM

Courses exported with Instructor 2004 SP2 and higher use a new, more efficient format for storing state information in the LMS between learner sessions, than earlier versions of ToolBook used.


That new format uses characters that the Docent LMS is unable to process correctly. This causes suspended lessons to launch as though they had not yet been attempted.


RESOLUTION

Contact Docent LMS Customer Support using the Online Submission form



and indicate that you are looking for Docent LMS Hotfix 12168.



KEYWORDS: 20563 P828




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