DHTML Export Considerations for Mobile Devices

Mobile Delivery ››

DHTML Export Considerations

for

Mobile Devices


ToolBook ships with a standard document named DHTML Export Considerations, which can be found in the Start menu - within the ToolBook Documentation folder.


This Knowledge Base article that you are reading is intended to expand on that information by describing the differences in appearance and behavior of certain objects in Native ToolBook when compared to these same objects displayed on mobile devices.


Please note that ToolBook cannot create an APP for your mobile device. It can only create a series of web pages which you can then place on a public web server, which your users can visit on their mobile device's web browser.


General Issues

Drag and Drop only works on Safari iPhone/iPod/iPad browser

The abilities to drag objects (using Drag and Drop) or to draw arrows using the Match Item question object, currently only work on the Safari iPhone/iPod/iPad browser.

Voice Recordings don't play

Voice Recordings are converted to .AU files during the web export process and the mobile devices cannot play these .AU files. The recommended solution is to not use the Voice Recording feature and instead use a Universal Media Player to play the audio file. For each page where a voice recording is desired, place a Universal Media Player on the page and configure it to be hidden. The browser may show a play button where the Universal Media Player is, so resize and position the player as if it were a Play button. The media player may play full screen, and then close when finished, or play in place, depending on the device you are using.

Audio/Video must be started by the user

Unlike a desktop browser, mobile device browsers tend to commonly block the programmatic control of audio and video. For example on an iPad, a video set to Auto Start will not auto start when the page is entered. Instead the browser chooses to show a rectangular region where the player should be, and that rectangular region has a large PLAY button centered on it that the user must press to start the media.


iPad: Issues specific to the Safari iPad browser

Single-select list boxes

A single-select list box offers a list of options to the user. Once an option is selected, the text of that option is displayed in the single-select list box. However, on an iPad, the text of the selected option does not get displayed.


iPhone/iPod/iPad: Issues specific to the Safari iPhone/iPod/iPad browser

The Safari iPhone/iPod/iPad browser currently only supports QuickTime

Universal Media Players should be configured to use the QuickTime Player. This can be specified on the Advanced tab of the properties for the UMP dialog box. In addition only MP3, WAV and MOV (plus MP4 on iPad) files are supported.

Scrollbars

The Safari iPhone/iPod/iPad browser will not display scrollbars on fields. Therefore it will not be possible to scroll a field. Ensure the text in your fields do not overflow the field height.

Quiz Summary

If you attempt to show a Quiz Summary the summary will spill off of the bottom edge of the browser window, instead of showing in a scrolling area.

On Media Complete

The event message On Media Complete, will not be sent on this device.


Android: Issues specific to the Android mobile device

Can't dismiss Popup Feedback

If you utilize popup feedback within a question object, the popup feedback box cannot be dismissed by clicking anywhere on the screen. It is recommended that you utilize a Feedback text field on your page to contain the feedback text, instead of allowing it to popup.

Geolocation

Mobile devices with Android 1.6 and earlier do not support the W3C standard for geolocation.

Media

At this time no video or audio can be played back on Android.

Quiz Summary does not render

The Quiz Summary object does not render. Only the frame is displayed, without anything in it.

Pages do not automatically adjust their size to fit the device's screen

ToolBook content normally adjusts its size when running on mobile devices, in order to best fit the screen size. The Android web browser does not support this feature. As a work-around, the user can manually zoom to fit the content.


BlackBerry: Issues specific to the BlackBerry mobile device

BlackBerry support was added to ToolBook as of ToolBook 10.5 Update 1.

Versions

Only BlackBerry 6.0 and higher are supported

Media

At this time no video or audio can be played back


Windows Mobile: Issues specific to the Windows Mobile device

Open Document silently fails

The Open Document catalog object (and Display Document Actions Editor action) will not function on a Windows Mobile device. Instead of the desired document opening, nothing happens at all.

Button Clicks are registered twice on some devices

When a button is clicked on some Windows Mobile devices, the button-click event is triggered two times instead of just once.

Selection made in the single-select list box not captured

When an option is selected within a single-select list box on the Windows Mobile browser, the selected line is displayed as being selected (appears in blue color). However, if you click on anything else on the page, the selected line appears unselected, even though it has been selected.

Borderless scrolling field doesn't display scrollbar

When viewing DHTML published content in the Windows Mobile browser, a borderless scrolling field doesn't display a scrollbar, even if the field has overflowing text.

Quiz Summary does not render

The Quiz Summary object does not render on the Windows Mobile browser. Only the frame is displayed, without anything in it.

Pages do not automatically adjust their size to fit the device's screen

ToolBook content normally adjusts its size when running on mobile devices, in order to best fit the screen size. The Windows Mobile web browser does not support this feature. As a work-around, the user can manually zoom to fit the content.

AVI, WAV, and MPG files do not play on Windows Mobile

The Windows Mobile browser is unable to play AVI, WAV, and MPG files that have been added to ToolBook courses. The only format playable is WMA.

Flash Question Feedback

If you configured a Flash Player to play as feedback to a question, the Flash Player may also play when entering the page, on some Windows Mobile devices.



KEYWORDS: P23791




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