Microsoft Internet Explorer
Will ToolBook generated DHTML lessons properly function within version 11 of Internet Explorer?
There are two problems to be aware of:
There are a variety of symptoms which can be experienced in this situation, including:
Internet Explorer 11 users may see a warning indicating that they are using an Unsupported Browser, even though they'll see Internet Explorer 7+ in the list of suggested alternate browsers.
When trying to view the lesson, Internet Explorer displays this error message on top of the Please Wait Loading screen: Page p1 does not exist and could not be loaded.
The inability to draw lines between match items. You'll see that it is trying to draw the arrowed lines, but unsuccessfully.
The playback of media in Internet Explorer is handled differently than in other browsers. As such Internet Explorer 11 may fail to play media while the browser is pretending to be Firefox.
Our recommendations for quick workarounds that your end-users can try:
Have your users utilize a different web browser (an older version of Internet Explorer, or another supported web browser such as Firefox or Chrome).
Microsoft included a feature within Internet Explorer 11 to provide a way for the user of the browser to ask a web site to render the web page as if it were Internet Explorer 7. This is accomplished by clicking on the GEAR icon in the upper right corner of Internet Explorer 11 and choosing the option "Compatibility View Settings". Once the settings window opens, click the ADD button to add the current Domain (Web Site) to the list of sites to run in Compatibility mode. This will allow ToolBook to properly detect the Internet Explorer 11 web browser, allowing your content to load properly in Internet Explorer 11.
This issue is resolved in a Patch for ToolBook 11.5. Once the patch is applied to your ToolBook 11.5 installation, republish your ToolBook 11.5 lessons to DHTML format to ensure that your newly published DHTML content will work properly with Internet Explorer 11. A patch is not available for versions of ToolBook earlier than 11.5.
The file which controls the detection of Internet Explorer 11 is named BOOTSTRAP.JS and can be found within each of your web-published project folders. For example, here's a view of a sample web export where I selected Firefox and Internet Explorer as my desired supported browsers:
EDIT THE BOOTSTRAP.JS FILE
The BOOTSTRAP.JS file is just a text file - so it is recommended that you use NOTEPAD to edit it.
Within the BOOTSTRAP.JS file, locate the one occurrence of:
Very carefully ADD the following code (shown in Orange), directly after the function declaration (feel free to copy/paste from this article):
Save the file, and exit Notepad.
That's it, you will now be able to properly load that edited lesson in Internet Explorer 11.
You may need to close and reopen Internet Explorer (and possibly clear your Browser Cache) in order for Internet Explorer to recognize the changes to this file.
KEYWORDS: ie11 29771 P29771
Created with the Personal Edition of HelpNDoc: Full-featured EBook editor