ToolBook Trial Frequently Asked Questions

Patches / Updates / Installers ››

frequently asked questions ABOUT THE TRIAL VERSION OF TOOLBOOK

Once installed, ToolBook will function as a 30 day Trial. During those 30 days, you can turn the Trial into a Full Version (referred to as Activating) by entering a valid License Key number, which is provided to you upon purchase of ToolBook. Once it has been Activated, ToolBook cannot be turned back into a 30 day trial.


IS THE TRIAL IDENTICAL TO THE FULL VERSION OF TOOLBOOK?

There is only one difference. Content created using the Trial version of ToolBook will display a warning message to the end-user stating that the content was created with a Trial version of ToolBook, as soon as the content loads in the Runtime version of ToolBook or when launched within a web browser in DHTML format.


The only way to clear this message is to Resave the book (or Re-Publish to DHTML) while using an Activated version of ToolBook.


DOWNLOADING THE TRIAL

If you are interested in downloading a Trial version of ToolBook, click here.


UNABLE TO RETRIEVE TRIAL DOWNLOAD

The installer for the trial version of ToolBook is stored on the SumTotal Systems web servers. If you are having a problem downloading it, you may want to try from a different computer. Also, since it is possible that the SumTotal Systems Servers are temporarily unavailable, you might want to re-attempt the download in a few hours.


ERROR OCCURS WHEN LAUNCHING THE TRIAL INSTALLER

An error trying to install the downloaded ToolBook trial typically means that the trial version did not fully download. It is very common in the Internet world, for a large file, such as the Trial of ToolBook which is ~200 Megs in size, to fail to fully download to your client machine because of various technical reasons. As such, if the file fails to fully download, any attempt to launch the file will result in some immediate error, possibly about corruption in the file. You may want to retry downloading this, perhaps even trying a different computer if possible.


It is also possible that other errors could occur, such as when the user who is attempting the installation does not have sufficient Rights [Administrative rights or Power User rights are needed] on their machine to install the software.


A TIMEOUT OCCURS, RESULTING IN ONLY A PARTIAL DOWNLOAD

It is very common in the Internet world, for a large file, such as the Trial of ToolBook which is ~200 MB in size, to fail to fully download to your client machine because of various technical reasons. As such, if the file fails to fully download, any attempt to launch the file will result in some immediate error, possibly about corruption in the file. You may want to retry downloading the file, perhaps even trying a different computer if possible


I'VE UTILIZED MY TRIAL PERIOD, CAN I INSTALL IT AGAIN?

No, the ToolBook Trial is designed to not allow for it to be installed a second time on the same computer, in order to try and get another 30 day trial period. If you need another 30 day trial period, you will need install the Trial onto a different computer.

Also See

Frequently asked questions about ToolBook



Created with the Personal Edition of HelpNDoc: Easy to use tool to create HTML Help files and Help web sites